Frequently Asked Questions
Quick answers: Overpowered Accessories delivers to every governorate in Egypt with Bosta, usually within 1 to 3 days. You can pay by card, mobile wallet, InstaPay, Fawry, Apple Pay, instalments or cash on delivery. Every piece has a 6-month warranty against manufacturing defects, and returns or exchanges can be requested within 3 days of delivery.
Orders and delivery
How long does delivery take in Egypt?
Orders are handed to Bosta within 24 hours of confirmation and usually arrive within 1 to 3 days, depending on your governorate.
Do you deliver to every governorate?
Yes. We deliver to every governorate in Egypt, from Alexandria and the Delta to Greater Cairo, the Canal cities, Upper Egypt and the coast.
How much is shipping?
Shipping is a flat 90 EGP per order, shown at checkout before you confirm. Free shipping is offered from time to time as part of our offers.
How do I track my order?
As soon as your order ships, you receive a Bosta tracking link so you can follow it until it reaches you.
Can I check my order on delivery?
Yes. You can inspect your order in front of the Bosta courier before signing for it.
Can I cancel or change my order?
Yes, before it ships. Contact us as early as possible. Once the order has been handed to the shipping company, cancelling or changing it means you cover the full shipping cost.
Do you ship outside Egypt?
Not at the moment. We deliver within Egypt only.
Payment and offers
What payment methods do you accept?
Visa, Mastercard, Meeza, Vodafone Cash, Etisalat Cash, Orange Cash, WePay, InstaPay, Fawry, Aman, Basata, Apple Pay, instalments and cash on delivery. The options available for your order appear at checkout.
Do you offer instalments?
Yes. Instalment plans are available at checkout through Fawaterak, subject to the provider's terms.
Do you have offers or discount codes?
We run different offers through the year. The current offer is always shown on our homepage and applies automatically at checkout on eligible items.
Returns, exchanges and warranty
What is your return and exchange policy?
You can request a return or exchange within 3 days of receiving your order. The item must be unused, unwashed, free of scratches and in its original packaging with all tags and cards. Customised or used items cannot be returned. Read the full Return and Exchange Policy.
Who pays for return shipping?
For a change of mind, the customer covers return shipping, and for an exchange, shipping both ways. If we sent the wrong item, we replace it at no cost, shipping included.
How long does a refund take?
Once we receive and inspect the item, the refund is sent within 3 business days via InstaPay, to a bank account or mobile wallet.
What if I receive the wrong item?
Contact us within 3 days of delivery with photos of what you received, and we will send the correct product at no extra cost.
How long is the warranty and what does it cover?
Every product has a 6-month warranty from the date you receive it, covering manufacturing defects. Approved claims get a free replacement with free shipping. Damage from misuse or negligence is not covered.
How do I request a return, exchange or warranty claim?
Message us on WhatsApp at +20 111 378 5883 or email info.overpoweredeg@gmail.com with your order number and clear photos of the item.
Products and materials
Are your products original?
Yes. Every piece is sold directly by Overpowered Accessories through overpowered.store and is covered by our 6-month warranty.
Does your stainless steel rust or change colour?
No. Our steel bracelets, pendants and chains are 316L stainless steel, the grade used worldwide in medical instruments and marine hardware. It does not rust or change colour with sweat, water or daily wear.
Is your leather genuine?
Yes. Our leather bracelets use genuine natural leather that softens and gains character with wear.
Are your wooden watches and bracelets water resistant?
They handle light, occasional contact with water, such as a splash or a few drops of rain. They are not made for showering, swimming or long exposure to water, so take them off for those and wipe them dry if they get wet. WW-05 The Luxury Sport is rated water resistant to 30 m.
What makes your wooden line different?
Overpowered is the first and only brand in Egypt with a dedicated line of luxury wooden watches and wooden bracelets, made from natural ebony, walnut, rosewood and zebrawood. Wood grain cannot be copied, so no two pieces look the same.
What is the difference between your wooden watch models?
WW-01 Premium Vintage is the clean analog model, WW-02 Luxury Vintage has a wood-grain dial, WW-03 The Legacy has a multi-dial face, WW-04 The Luxury Prestige is the flagship with gold subdials, and WW-05 The Luxury Sport is the sport model with a date function and a steel and wood strap. All run on a precision quartz movement.
Are your products suitable for sensitive skin?
316L stainless steel suits most sensitive skin. We do not make a medical hypoallergenic claim, so if you have a specific metal allergy, check the material on the product page or message us before ordering.
What are your rings made of?
Our men's rings are made of zinc alloy, which holds up well to sweat and daily wear.
Sizing and care
How do I choose my bracelet size?
Most of our bracelets are 21 or 22 cm and adjustable, and the exact size is listed on each product page. Follow our bracelet size guide to measure your wrist in two minutes.
How do I find my ring size?
Use a strip of paper and our ring size guide, which converts US, Egyptian and Italian sizes.
How do I care for my accessories?
Wipe steel with a soft cloth. Keep leather away from water and perfume. Keep wooden pieces away from perfume and direct heat, and dry them with a soft cloth if they get wet. Store each piece in its box when you are not wearing it.
Gifts and the brand
Do you have gift sets?
Yes. Our bundles combine bracelets, pendants and sunglasses into complete sets that work well as a gift for a man.
Does the packaging work as a gift?
Yes. Every order arrives in gift-ready packaging, and our wooden watches come in a branded box.
Do you sell women's accessories?
We focus on men's accessories. Many of our customers buy them as gifts for the men in their lives.
Do you have a physical store?
No. We sell online only, through overpowered.store, with delivery across Egypt.
How can I contact you?
WhatsApp or call +20 111 378 5883, email info.overpoweredeg@gmail.com or overpoweredeg@gmail.com, or message us on social media at @overpowered.eg0.
Want to know more about us? Read About Overpowered Accessories.
Last updated October 2026.
